incorrect sub
Canny AI
Merged in a post:
Incorrect Subtitle Language for Slovak Videos
Jana “Noxi” Kulichova
When I upload a video in Slovak and select Slovak as the processing language, the resulting subtitles and transcriptions are always in Czech. I have tested multiple videos, and each time, Slovak speech is processed into Czech subtitles. While the content itself is accurate, the issue lies in the fact that Slovak and Czech are distinct, albeit similar, languages. I need my Slovak-language videos to have subtitles in Slovak, not Czech.
Product team
Slovak language is still in beta so it may occasionally experience some issues while we work on it. To get help with your OpusClip account you can contact the support team in a few different ways. If you are on the pro plan you can press the get support button in the bottom right corner of your dashboard. Anyone regardless of plan can also get support through our official Discord server by accessing the create support ticket channel https://discord.com/channels/1054601758980194434/1207490796262002698 . Send them your project url link in the ticket so they can take a look at it.