Captions missing problem
Skylar Wang
Merged in a post:
My captions are not synchronised with the speech and cannot find how to synchronise them
D
Daniele Cesano
We need to have an option to synchrnoze speech with words when they are notsyncronized
Skylar Wang
Merged in a post:
Missing captions/timestamps
V
Valentin
Sometimes captions are not recognized, but manually adding them doesn´t fit the timing of the speaker. An option to link certain words to timestamps would help to sync the pace of caption and video. Currently some words are displayed for <1sec and other for 3+ sec.
Skylar Wang
Merged in a post:
Add missing captions
Dhwani Jhunjhunwala
Some captions in my subtitles are missing
Skylar Wang
Thank you very much for your feedback. We are already developing this feature and will start testing next week!
k
kizovibes@gmail.com
ive literally told them this before and i think they voted it no
s
sethmskinner12@gmail.com
It's really bad lately. If there was an audio track you could adjust underneath on the timeline that would work.
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Daniele Cesano
sethmskinner12@gmail.com Thanks... it sounds like going to prehistoric levels...not sure I'm willing to go that back in time.
s
sethmskinner12@gmail.com
Daniele Cesano Moving a slider left or right is prehistoric? That's one of the most entitled things I've ever heard.
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Daniele Cesano
sethmskinner12@gmail.com Sorry, then i haven't understood how to do it. I understood a different thing. I tried to change the audio track underneath countless times but haven't been able to do so. It's fixed. I thought it was something like finalcut-pro or any video editor where you have the audio and image that can be moved around independently but I could not find how to move the audio track. It's fixed. Any suggestion?
s
sethmskinner12@gmail.com
Daniele Cesano I don't think you understand. That's literally what I'm suggesting that they add. A separate track with the audio so that you can adjust it manually. Currently, this is not an option.
D
Daniele Cesano
sethmskinner12@gmail.com gotcha... I managed to get in touch with them and copied and pasted your sentence with a link to my video that was totally off with captions. Let's see what they say
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Eanur Mollick
Product team
Hey Dhwani! We're sorry to hear that you are experiencing difficulties. Please reach out to our support team so we can help figure out what's going wrong. While logged into OpusClip as a pro user, you can click the "Get Support" button at the bottom right of your dashboard screen to start a chat with our support team. If you are a free or starter plan user, you are welcome to join our Discord server for help. We're here to assist however we can!