NO ANSWER TO MESSAGING FOR DAYS - INTRO NOT SHOWN WHEN OPUS POSTS TO TIKTOK AND YOUTUBE
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howtocontactstarvisitors@gmail.com
Since July 8th I have not had an answer to my problem even though I have been messaging you. I can't even begin a new message so I'm stuck without working. I manually add an intro photo to videos through your site. The videos I manually post on instagram and FB, the intro shows, but when your program uploads them to Tiktok and YouTube, the intros are NOT THERE. I've had NO responses for days and I can't contact you otherwise. This is ridiculous. PLEASE ANSWER ME!
Product team
Sorry for the frustration. A member of our support team has already replied to your existing support ticket. To keep everything organized and avoid duplicate investigations, please continue the conversation there, we’ll be happy to help you through that thread.
Thank you for your patience.