Problem with subtitle generation
Canny AI
Merged in a post:
Subtitles bug
M
Minswe03 ™
The subtitles are from a different excerpt from the cut made.
The video says one thing and the subtitles are from a completely different place.
Canny AI
Merged in a post:
Subtitles and Transcription
m
metodo Seca
Are the captions and transcripts not consistent with the speech enough to change?
Canny AI
Merged in a post:
The video audio and subtitles do not match.
L
Lfumc Ministry
The video audio and subtitles do not match. Please fix it..
Product team
To get help with your OpusClip account you can contact the support team in a few different ways. If you are on the pro plan you can press the get support button in the bottom right corner of your dashboard. Anyone regardless of plan can also get support through our official Discord server by accessing the create support ticket channel https://discord.com/channels/1054601758980194434/1207490796262002698 . Please send them your project url link where the captions are out of sync.
t
texaneinsteinparrot@gmail.com
Product team by sending people to your support team, does this imply you have no plans to fix this?