Our company (Valen-Utvik) has been using your tool, OpusClip, for a while now, and we have been very satisfied with the results, and we are paying for this service. However, we have now started experiencing that OpusClip doesn't always add subtitles to the videos we've uploaded, and it has also started adding subtitles to some of our videos in English, even though we haven't made any changes to the language settings. We still want OpusClip to subtitle our videos in Norwegian. When we upload a video, OpusClip creates many small video clips from the video we've uploaded. When we then view these clips in OpusClip, it has always added subtitles in Norwegian to our videos. However, now we notice that it doesn't always subtitle all the videos, and sometimes it adds subtitles in English. Why is this happening?" Can you help us? We are registered with you at this email: astrid.valen.utvik@gmail.com Best Regards, Marianne Valen